Frequently Asked Questions
Product FAQ
What materials are your t-shirts made of?
Our t-shirts are crafted from a premium blend of 95% cotton and 5% spandex, offering the perfect balance of comfort, durability, and stretch.
Do your t-shirts fit true to size?
Yes, our t-shirts are designed to fit true to size. However, if you prefer a more relaxed fit, we recommend sizing up. Refer to our Size Guide for exact measurements.
Will my t-shirt shrink after washing?
Our t-shirts are pre-shrunk to minimize shrinkage, but we always recommend washing in cold water and air drying for longevity.
Are your t-shirts unisex?
Our t-shirts are designed with a men's fit in mind, but honestly, a lot of our customers are women too! If you love a great-fitting, comfy tee, it’s for you - no labels, just great style for everyone.
Product Care
How should I wash and care for my t-shirt?
For the best longevity:
- Machine wash cold
- Do not bleach
- Tumble dry low or air dry
- Avoid high heat to maintain fabric quality
Shipping & Delivery
Where do you ship?
We currently ship to the following countries, with estimated delivery times from the point of dispatch:
Southeast Asia
- Singapore: 1 to 3 days
- Malaysia, Indonesia: 3 to 6 days
- Brunei, Taiwan, Thailand, Hong Kong, Macau, South Korea: 3 to 5 days
- Philippines, Vietnam: 4 to 9 days
East Asia
- China: 3 to 6 days
South Asia
- India: 4 to 7 days
Oceania
- Australia: 4 to 7 days
- New Zealand: 4 to 6 days
How long will my order take to arrive?
Delivery times vary based on location and courier availability. We process all orders within 24-48 hours after payment confirmation. Once shipped, estimated delivery times are as stated above.
What if my order is delayed or lost?
If your order is delayed, please allow a few extra days before reaching out. If your package is lost in transit, contact us via email at connect@nothingfancyclothing.com with your order details, and we’ll investigate immediately.
Do you offer express shipping?
Currently, we do not offer express shipping, but we are working on providing faster delivery options in the future.
Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking number via email to monitor its progress.
Orders & Returns
Can I change or cancel my order after placing it?
We process orders quickly! If you need to make any changes or cancel your order, please contact us within 12 hours of placing it. Once the order has been shipped, we are unable to make changes.
Do you accept returns or exchanges?
Yes, we offer hassle-free returns and exchanges within 14 days of receiving your order. Items must be unworn, unwashed, and in original packaging. Visit our Returns & Exchanges page for details.
What if I receive a defective or incorrect item?
We sincerely apologize for the inconvenience! Please email us at connect@nothingfancyclothing.com with your order number and photos of the issue, and we’ll make it right.
Do you offer refunds?
Refunds are available for defective or incorrect items. For size-related returns, we offer store credit or exchanges instead of refunds.
I ordered the wrong size, can I exchange it?
Yes! If your t-shirt doesn’t fit as expected, you can exchange it for a different size within 14 days of receiving it.
Payment & Security
What payment methods do you accept?
We accept major credit/debit cards (Visa, Mastercard, AMEX), PayPal, and local payment methods where applicable.
Is my payment secure?
Yes! Our checkout process is encrypted and secured to protect your payment details.
Do you offer cash on delivery (COD)?
Currently, we do not offer COD. All orders must be prepaid.
Discounts & Promotions
Do you offer first-time customer discounts?
Yes! Sign up for our newsletter and get 10% off your first purchase.
Can I use multiple discount codes?
No, only one discount code can be applied per order.
Do you offer bulk discounts?
If you’re interested in purchasing in bulk, kindly contact us at connect@nothingfancyclothing.com for a custom quote.
Other Questions
Do you have a physical store?
Not yet! We are currently an online-exclusive brand.
How can I contact customer support?
You can reach us via email at connect@nothingfancyclothing.com or DM us on Instagram.
Can't Find What You're Looking For?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one). Please email us at connect@nothingfancyclothing.com.